Service Brochures

CRM SERVICES

Analytics

Research

Loyalty and Rewards

Web

Voice

Non-Voice

Customer Relationship Management

Communication Landscape Outsourcing

Flat design modern vector illustration info graphic concept with icons of social network, social media, gaming, marketing, user interface, web analytics elements. Isolated on stylish background.

IT SERVICES

In the drawing, an electrical circuit is a printed circuit board with LED, tweezers and a piece of wire in the form of a question mark.

Loyalty and Rewards

Customer Relationship Management

Communication Landscape Outsourcing

Research and Analytics

Web

Portal

Local and Cloud

Mobile Application

IT- Integration (3rd party, APIs)

CS and C-SAT business tools

Pre-sales, Sales and Post-Sales

Technical Troubleshoot

CRM FEATURES

Simplicity and Ease

Contact Management and Call Tracking

Follow up or call back

View Events and Tasks

Real Time & Batch Management

Database Dashboards & Reports

Customized Home Screen and Layouts

Menus, Live Updates and Comments

Search & Tracking email correspondences

Multiple User and Role-Based Views

Web Based & Customization Options

Validation, UAT and Maintenance

OUR SOFTWARE TEAM

Dashboard Publishers

QAs for testing and UAT

Business Technical Managers

Experienced Design Specialist and DBAs

Software developers with average of 10 years of experience

Overall 10 members team for software Lifecycle Management

OUR SOFTWARE LIFECYCLE STAGES

Planning Phase:

Concept

Functional Requirement Document

Proof of Concept (POC)

After getting approved at the client’s end:

System Requirement Specification Documentation

Software development Life-Cycle Management

‘GO LIVE’

Execution and Maintenance

SOLUTIONS DEPLOYED

Portal for 4000+ users for Loyalty platform and engagement liefcycle with Communications campaign for one of Fortune 500 company

1500 users End-to-End Field effectiveness tracking tool management via mobile application

Real time transactional outputs close to 10 million annually assignment of business environment

Sales Management (Pre-sales to ordering to customer handling) for integrated CRM suite for 15000 e-com members

Established Interaction and Complaint Management System for 600 users for one of Fortune 500 company

Developed Application Platform Interfaces (APIs) for Mobile, SMS, Web for 3000 users

OUR FUTURE DIMENSIONS

Automation
  • Wherever human interventions are involved
  • Managing the workflow
  • Integrate data with process expectations
Innovations
  • Capturing Insights
  • Consumer Behavior
  • Invest and build culture around new innovations
Home Bred
  • Capable for doing all in-house activities
  • Encouragement of people’s participation beyond their core activities
Business Solutions
  • Business Solutions and implementer and Catalysts for transformation

We would be glad to hear from you about your pursuit for CRM Engagements in your organization or if you wish to know more about business solutions for your exploration, feel free to connect with us.

We would be glad to hear your wish to join our family which will help you to build your career, Feel free to connect with us.

For our detailed business solutions download our full CRM Service Brochures and IT Services Brochures from the link below!

Service Brochures for CRM Services

Collateral-CRM.pdf (395 downloads)

Service Brochure for IT Services

Collateral-IT.pdf (382 downloads)